At UPSANUR CREATIVE SPACE, we are committed to protecting your privacy and ensuring you have a positive experience on our website and in our physical space. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect information in the following ways:
Directly from you: When you make a booking, sign up for our newsletter, contact us via inquiry forms, or participate in events at our space. This includes:
Name and contact details (email address, phone number).
Booking details (dates, service type).
Feedback and survey responses.
Automatically: When you visit our website, we may automatically collect technical data such as your IP address, browser type, and information about how you interact with our pages (using cookies or similar tracking technologies).
2. How We Use Your Information
We use your data to:
Process and manage your bookings and reservations.
Communicate with you regarding your inquiries, updates, or changes to our services.
Improve our website functionality and user experience.
Send you marketing updates or newsletters (only if you have opted in).
Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We only share your information with trusted third parties under these circumstances:
Service Providers: We may use third-party platforms for booking management, email marketing, or payment processing. These providers are obligated to protect your data.
Legal Requirements: If required by law or to protect our legal rights.
4. Cookies
Our website may use “cookies” to enhance your browsing experience. You can choose to disable cookies in your browser settings, though this may limit some features of our website.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, please be aware that no transmission of data over the internet is 100% secure.
6. Media and Photography
As a creative space, we may occasionally capture photos or videos during events for promotional purposes. We will always strive to obtain consent from participants. If you appear in any content and would like it removed, please contact us immediately.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request the correction of inaccurate data.
Request the deletion of your data.
Opt-out of marketing communications.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
UPSANUR CREATIVE SPACE
Email: info@upsanur.com
Phone: +6285338811222
Website: www.upsanur.com